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Contact Information: 1-800-374-6637

HV FAQS

QWhat's included in my villa vacation?
AWe're a full-service villa vacation company to make it easy for you to relax and enjoy your vacation from the moment you arrive. Your villa vacation is completely customizable and unique to you and your travel guests. We offer the services of a Local Host, personal pre-trip planning, a customized itinerary, pre-arrival house inspection and preparation, pre-arrival grocery shopping, welcome drinks and snacks, daily housekeeping (except Sunday) including a mid-week linen change, premium bath products, house basics, utilities and all taxes and fees.
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QWhat's a Local Host?
AInternet searches can't match the insight and connections of someone who actually lives locally. Our Local Hosts are like those nearby friends who share their insider tips and passion for the region with you. Our Local Hosts are what set us apart from the rest. They're the difference makers in every HostedVillas vacation.
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QCan you help me plan my trip?
AOf course we can! Cooking lessons, bike routes, language lessons...you name it. Our "we've been there" familiarity allows truly insightful, one-on-one, customized pre-trip planning.
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QDoes HostedVillas work with Travel Agents?
AOne phone call to us and you're connected with one of our specialists. We're happy to work directly with travel agents and assist with the planning details for your clients, as much or as little as you like. We offer competitive commissions within the travel industry and we protect any future commissions.
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QHow is HostedVillas different?
AWe're a real company with real people who love to travel. We're not an internet-only or listing agency. Our standards and expectations are set very high so we can deliver our best to our guests. Every property is pre-inspected by one of the team so there are no disappointments. Your satisfaction matters to us because our goal is to welcome you back again and again.
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QShould I get travel insurance?
AWe strongly recommend purchasing travel insurance for your peace of mind. If you're interested in a quote, please give us a call.
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QHow do I know if the villa I chose is right for me?
ATrust us. We'd rather ensure the right fit for your group configuration than risk an unhappy guest.
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QWhat will I need in terms of travel documents?
AProof of your citizenship will be required for your travels. A current passport, valid for 6 months beyond your travel dates, is generally required for most destinations. Please check with your travel agent for the most current identification, visa, and other travel document requirements. Minor children travelling without both parents may require a notarized form in order to travel. You should also be aware that entry to another country may be refused even if the required information and travel documents are complete.
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QWill my driver's license be sufficient in order to rent a car?
AWe strongly advise that you purchase an International Driving Permit (IDP) from an authorized provider such as AAA or CAA when traveling internationally. It is not a stand alone document as it is only accepted with your original driver's license. While you may not be asked for an IDP when renting a car, in many countries you are required to have one and risk being fined should you encounter a traffic infringement. For a very small fee, the IDP is worth the peace of mind.
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